Am I really going to be “locked” in a room?
Yes, the doors will be locked while you are inside each room. Each door is equipped with an automatic “exit button” if you need to leave the room during your game. However, exiting the room before you find the four-digit code disqualifies your time from the leader board.
How many people can play? Is there an age limit?
Each room accommodates 2-8 participants. A minimum of 2 guests must be booked for an online booking to be valid.
While many components of each room are challenging for young guests, we are a family friendly game experience. Participants 10-14 years old must be accompanied by an adult to play.
How do I book an experience?
You can book your escape game experience online by clicking here.
How early should I arrive?
Please arrive at least 15 minutes prior to your start time. Each game begins exactly at their start times. Coming late will take away from the time you have to escape.
Do we get help if we are stuck during the game?
You are being watched on a monitor by the Trapped Team in a room nearby. We can give you up to 3 clues during your game. If you need more clues, we add 3 minutes to your overall time for each extra clue.
Can you accommodate large parties or corporate events?
Yes, we accommodate large parties and corporate groups. Please visit our website to book your games. If you would like help booking your large group or would like to rent out our facility at a premium please email us at email@example.com to receive a custom quote.
Will there be other people in the room with us?
If the total available slots are 8 and there are only 5 in your group, then 3 slots will remain “available.” They will not necessarily be filled, but there is a possibility that others may buy those tickets.
Is it possible to play with just my friends?
Yes, you just need to reserve all available tickets for a given time slot.
How long is each game?
Each game is designed for sixty minutes.
What if I need to cancel my reservation?
If you are unable to make your scheduled game, we are happy to try to reschedule your game. We do not offer refunds for missed games.